tbagi Privacy Policy

Welcome to tbagi. This Privacy Policy applies to tbagi (tbagi.win) and all associated services. tbagi is an internationally licensed online gaming platform serving users in Bangladesh and around the world.

When you browse the tbagi website, create an account, make a deposit, or play any game, we collect certain information. This Privacy Policy clearly explains what data is collected, why it is collected, how it is used, and what rights you have.

Tbagi believes transparency is the best policy. We've written this Privacy Policy in plain, easy-to-understand language. If you have any questions, feel free to reach out to our support team.

Under tbagi's Privacy Policy, we collect only the information that is necessary. Collecting unnecessary data goes against our principles. A detailed breakdown of the data we collect is provided below:

Tbagi never stores your password or full payment card number. Payment information is processed exclusively through secure payment gateways.

Under tbagi's Privacy Policy, collected information is used only for specified purposes. No data is used beyond its approved purpose. We use your information to:

• Account Management: To create, verify, and manage your account.
• Transaction Processing: To process deposits, withdrawals, and other financial transactions.
• Customer Support: To handle your questions, complaints, and support requests.
• Security: To detect and prevent fraud, money laundering, and other illegal activities.
• Responsible Gaming: To identify problem gaming behavior and provide the necessary support.
• Legal Compliance: To comply with licensing authorities and fulfill legal obligations.
• Service Improvement: To improve tbagi's platform and enhance the user experience.
• Promotional Communications: To send you offers and updates with your consent (unsubscribe at any time).

Tbagi never sells your personal information. However, in certain circumstances, data may be shared with third parties:

• Payment Processors: Payment service providers such as bKash, Nagad, Rocket, and banks receive only the information necessary to process your transactions.
• KYC Partner: Relevant information may be shared with approved KYC providers for identity verification purposes.
• Legal Authorities: Disclosure of information is required when ordered by a court or upon a valid request from a regulatory authority.
• Licensing Authority: Certain information must be submitted to the regulatory authority that licenses tbagi.
• Fraud Prevention: Anonymized data may be shared with industry-wide fraud prevention networks.

Outside of the cases listed above, tbagi never shares your data with third parties. All third parties are required to comply with tbagi's privacy standards.

Tbagi uses cookies and similar technologies. Cookies are small text files stored in your browser. In accordance with tbagi's Privacy Policy, we use the following types of cookies:

• Essential Cookies: Essential for login sessions and security. These cannot be disabled.
• Functional Cookies: To remember your preferences (language, settings).
• Analytics Cookies: Collects anonymous data to help us understand how the site is used.
• Marketing Cookies: To show you relevant advertisements (with your consent).

You can block or delete cookies at any time through your browser settings. However, disabling essential cookies may prevent tbagi from functioning properly.

Tbagi employs industry-standard security measures to protect your information. Our security infrastructure is outlined below:

• TLS/SSL Encryption: All communication on our website and app is 256-bit encrypted.
• Firewall & DDoS Protection: Advanced firewall protection against server-level attacks.
• Two-Factor Authentication (2FA): Two-step verification for added account security.
• Regular Audits: Third-party security experts conduct regular audits of tbagi's systems.
• Staff Training: All tbagi staff are trained in data protection.
• Data Minimization: Only the minimum necessary data is collected and retained.

Please note that no internet transmission can be guaranteed 100% secure. You are also responsible for using a strong password and keeping your login credentials confidential.

Tbagi's Privacy Policy gives you full control over your personal data. You have the following rights:

To exercise any of these rights, contact tbagi's support team. We typically respond within 30 days.

Tbagi does not retain data longer than necessary. Retention periods are defined in the Privacy Policy as follows:

• Account Information: For the duration of account activity and up to 5 years after closure (as required by law).
• Transaction Records: Up to 7 years, as required by financial regulatory authorities.
• KYC Documents: May be retained for up to 5 years after account closure.
• Support Contact: Up to 2 years after the issue is resolved.
• Cookies & Browsing Data: Session cookies are cleared when the browser is closed; persistent cookies last up to 12 months.
• Marketing Preferences: Updated immediately upon opt-out.

Once the retention period expires, data is securely deleted or anonymized.

Tbagi strictly prohibits access by anyone under 18. Both our Privacy Policy and Responsible Gaming Policy are committed to protecting minors.

• Age verification is mandatory at the time of account registration.
• We do not knowingly collect personal information from anyone under the age of 18.
• If any data belonging to a minor is collected inadvertently, it will be deleted immediately upon discovery.
• If parents have any concerns, they should contact our support team right away.

Tbagi reserves the right to update this Privacy Policy as needed. Changes may be made due to service updates, new legal obligations, or technological developments.

• Advance notification will be sent to your registered email address for any major changes.
• For minor changes, only the "Last Updated" date at the top of this page will be revised.
• Continued use of tbagi after any changes takes effect will be considered acceptance of the updated policy.

We recommend checking this page regularly. The latest version of this policy is always available at tbagi.win/privacy-policy.

If you have any questions, concerns, or complaints about our Privacy Policy, please get in touch. Here's how to reach tbagi's data protection team:

• Email: [email protected]
• Support: tbagi Live Chat Support (available 24/7)
• Response Time: Typically within 24-72 hours